Privacy Policy

Last Updated: January 2025

Introduction

ShineDetailPro SG ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional car detailing services.

Information We Collect

We collect information that you provide directly to us, including:

- Personal identification information (name, email address, phone number)
- Contact information and address
- Vehicle information and service requirements
- Payment information for service bookings
- Communication history with our team

How We Use Your Information

We use the collected information to:
- Provide our car detailing services
- Schedule and manage service appointments
- Process payments for services
- Improve our services and customer experience
- Send service reminders and recommendations
- Comply with legal obligations

Information Sharing

We may share your information with:
- Service partners and suppliers
- Payment processing services
- Insurance providers when required
- Legal and regulatory authorities when required
- Professional advisors and consultants

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

GDPR Compliance

For users protected by GDPR, we ensure the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure of your data
- Right to restrict processing
- Right to data portability
- Right to object to processing

Cookie Policy

We use cookies and similar technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences
- Analyze website traffic
- Personalize content
- Improve website functionality

Your Choices

You can control your information by:
- Updating your customer information
- Opting out of marketing communications
- Requesting deletion of your data
- Managing cookie preferences

Contact Us

For privacy-related inquiries, contact us at:
Email: privacy@shinedetailprosg.com
Phone: +65 88595349
Address: Samsung Hub, 3 Church Street, #24-01, Singapore 049483, Singapore