Last Updated: January 2025
By engaging ShineDetailPro SG's services, you agree to these Terms of Service. Please read them carefully before proceeding with our professional car detailing services.
ShineDetailPro SG provides professional car detailing and protection services in Singapore. Our services include exterior detailing, interior cleaning, paint correction, ceramic coating, and various protection treatments. We are committed to delivering the highest quality car care services.
As a client, you agree to:
- Provide accurate information about your vehicle
- Arrive at scheduled appointment times
- Make payments as agreed
- Disclose any existing vehicle damage
- Follow care instructions after service
- Service fees are as outlined in our service packages
- All fees are in Singapore Dollars (SGD)
- Payment terms are specified in the service agreement
- Additional costs may apply for severe conditions
- Refunds are subject to our refund policy
Our cancellation policy includes:
- 24-hour notice required for cancellation
- Rescheduling subject to availability
- Late cancellation fees may apply
- No-show policy enforcement
- Service satisfaction guarantee
- Issues must be reported within 24 hours
- Refund or service correction options
- Non-refundable specialized products
- Processing time up to 7 business days
- Services are for personal or authorized business use
- Professional conduct required on premises
- Compliance with safety regulations
- Respect for other clients and staff
- Adherence to facility rules
- Pre-existing damage liability exclusion
- Limited liability for personal items
- Maximum liability limited to service fees
- Force majeure exclusions apply
We maintain strict confidentiality regarding:
- Client personal information
- Vehicle information
- Service history and details
- Payment information
- Disputes handled through negotiation first
- Mediation if necessary
- Applicable law: Singapore law
- Jurisdiction: Singapore courts
We reserve the right to:
- Modify service offerings
- Update pricing structures
- Adjust service terms
- Change product selections
For questions about these terms, contact us at:
Email: legal@shinedetailprosg.com
Phone: +65 88595349
Address: Samsung Hub, 3 Church Street, #24-01, Singapore 049483, Singapore